Last Updated: 21 October 2026

Welcome to RashiGuru! We aim to provide a smooth, secure, and convenient shopping experience for all our customers. Please read this Shopping Policy carefully before placing an order on rashiguru.store.

1. Placing an Order

• Browse our website and add your preferred products to your shopping cart.
• Enter your correct shipping address, contact number, and other required details during checkout.
• Review your order carefully before confirming your purchase.
• Once your order is placed, you may receive an order confirmation through your registered email address, phone number, or other available communication channels.
• RashiGuru reserves the right to cancel an order in cases of suspected fraud, incorrect product information, pricing errors, or product unavailability, subject to applicable law.

Please ensure that all details provided during checkout are accurate to avoid delivery delays.

2. Pricing and Payments

• All product prices are displayed in Indian Rupees (INR), unless stated otherwise.
• Applicable shipping charges, taxes, or other fees will be displayed at checkout, where applicable.
• Online payment options and Cash on Delivery (COD) may be available depending on the options offered at checkout.
• Prepaid offers and promotional discounts are subject to the terms mentioned on the website.
• Online orders are processed after payment confirmation.

Please do not share your UPI PIN, OTP, or banking passwords with anyone claiming to represent RashiGuru.

3. Order Processing

Orders are processed during our regular business operations. Processing times may vary depending on product availability, order volume, holidays, and other operational factors.

Orders are generally dispatched after successful payment confirmation or order verification for eligible COD orders.

You will be notified of significant delays or issues affecting your order, where possible.

4. Shipping and Delivery

• We aim to deliver orders across serviceable locations in India.
• Delivery timelines may vary depending on your location, courier availability, weather conditions, public holidays, and other circumstances.
• Estimated delivery timelines, shipping charges, and applicable conditions will be communicated on the website or during checkout.
• Once your order is dispatched, tracking information may be shared through available communication channels.
• Delivery may take longer for remote locations or during peak shopping seasons.

Please ensure that someone is available to receive the package at the delivery address provided.

5. Order Tracking

Once your order has been dispatched, you may use the tracking details provided to check its delivery status.

If you have not received tracking information or your order appears delayed, contact our customer support team with your order number.

6. Order Cancellation

If you wish to cancel an order, contact our customer support team as soon as possible and provide your order number.

• Cancellation requests are subject to the current status of the order.
• Orders that have already been dispatched may not be eligible for cancellation through the standard cancellation process.
• Approved cancellations and refunds will be handled according to our applicable cancellation and refund policy.

Please review your order details carefully before completing your purchase.

7. Damaged, Incorrect, or Missing Products

If you receive a damaged, incorrect, or incomplete order, contact us promptly after delivery.

To help us investigate, please provide:

• Your order number.
• Clear photographs or videos showing the product and packaging, where available.
• A brief description of the issue.

We will review the information and determine the appropriate resolution in accordance with our applicable return, replacement, and refund policy.

8. Product Information and Availability

We make reasonable efforts to display accurate product descriptions, images, colours, sizes, and other details on our website.

Slight variations in colour, texture, finish, or appearance may occur due to lighting, photography, display settings, or the natural characteristics of certain materials.

All products are subject to availability. If a product becomes unavailable after an order is placed, we will contact you regarding the next steps, including any applicable refund.

9. Promotional Offers and Discounts

RashiGuru may offer discounts, festive promotions, prepaid payment offers, or other special deals from time to time.

Offers are subject to their stated terms and validity periods.

Certain offers may apply only to selected products or payment methods.

Multiple discounts may not be combined unless explicitly stated.

Promotional offers may be changed or withdrawn subject to applicable law and the terms communicated with the offer.

10. Customer Support

For assistance with orders, payments, shipping, or product-related questions, please contact us using the details below.

Brand: RashiGuru

Website: https://rashiguru.store/

Email: rashiguru1210@gmail.com

Phone/WhatsApp: 7574978585

Business Address:
202 Saffron Icron, Opp. Senior Citizen Garden, Near Nirmali Ki Ketan, Mota Bazar, V.V. Nagar, Anand, Gujarat 388120, India.

Please include your order number when contacting us about an existing purchase so we can assist you more efficiently.

11. Policy Updates

RashiGuru may update this Shopping Policy to reflect changes in our operations, services, or applicable laws. Any revised policy will be published on this page with an updated revision date.

By placing an order on our website, you agree to the applicable shopping terms displayed at the time of purchase, subject to your rights under applicable law.