Terms & Conditions

Last Updated: 21 October 2026

Welcome to RashiGuru. These Terms & Conditions govern your access to and use of our website, https://rashiguru.store/, and your purchase of products through our online store.

In these Terms & Conditions, “RashiGuru,” “we,” “us,” and “our” refer to RashiGuru, while “you” and “your” refer to visitors and customers using our website.

By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our services.

1. Website Usage

You agree to use our website for lawful purposes only.

You must not:

  • Use our website for fraudulent or unlawful activities.
  • Provide false or misleading information when placing an order.
  • Attempt to gain unauthorised access to our website or its systems.
  • Interfere with the website's functionality, security, or performance.
  • Copy or misuse our website content for unauthorised commercial purposes.

We reserve the right to restrict access or take appropriate action against misuse, subject to applicable law.

2. Products and Descriptions

RashiGuru offers spiritual and Vastu-inspired products, including gemstone jewellery, bracelets, Rudraksha products, pendants, decorative frames, and related accessories.

We make reasonable efforts to ensure that product descriptions, photographs, prices, and other information are accurate.

However:

  • Product colours may vary slightly due to lighting, photography, and screen settings.
  • Natural stones and materials may differ in colour, texture, pattern, and appearance.
  • Product photographs may be illustrative where indicated.
  • Product availability may change depending on stock.

If a product becomes unavailable after an order is placed, we will contact you regarding the available options and any applicable refund.

3. Spiritual and Astrological Information

Some products may be associated with traditional spiritual beliefs, astrology, Vastu practices, or cultural symbolism.

Any related descriptions are provided for informational purposes and do not guarantee specific results relating to wealth, health, relationships, career, or personal circumstances.

Our products are not substitutes for professional medical, legal, financial, or other qualified advice.

4. Pricing and Payments

All prices are displayed in Indian Rupees (INR), unless otherwise stated.

  • Applicable shipping charges, taxes, and other fees will be displayed at checkout where applicable.
  • Available payment methods will be shown during checkout.
  • Prepaid discounts and promotional offers are subject to their stated terms.
  • Online orders are processed after payment confirmation.
  • We take reasonable steps to maintain accurate pricing and product information.

If a pricing or listing error occurs, we will take appropriate steps to resolve it and communicate with affected customers, subject to applicable law.

5. Orders and Order Confirmation

When you place an order, you submit a request to purchase the selected products.

An order confirmation acknowledges receipt of your order and does not necessarily confirm final acceptance or dispatch.

Orders may be subject to verification. If we cannot fulfil an order due to product unavailability, payment issues, suspected fraud, or another legitimate reason, we will notify you where reasonably possible and arrange any applicable refund in accordance with our policies and applicable law.

Customers are responsible for providing accurate contact information and shipping details.

6. Shipping and Delivery

We aim to deliver orders to serviceable locations in India.

Delivery timelines may vary depending on the destination, courier availability, product availability, public holidays, weather, and other circumstances.

Applicable shipping charges, estimated delivery timelines, and delivery conditions will be communicated on our website or at checkout.

Tracking details may be provided after dispatch where available.

Please refer to our Shipping Policy for additional information.

7. Cancellations, Returns, and Refunds

Cancellations, returns, replacements, and refunds are governed by the applicable policies published on our website and the rights available to customers under applicable law.

If you receive a damaged, incorrect, or incomplete product, please contact customer support promptly with your order number and supporting photographs or videos, where available.

All requests will be reviewed according to the applicable policy.

Please refer to our Return and Refund Policy for eligibility requirements, procedures, and timelines.

Nothing in these Terms & Conditions limits consumer rights that cannot legally be excluded or restricted.

8. Promotional Offers

RashiGuru may offer promotional discounts, festive offers, coupon codes, prepaid payment discounts, and other special deals.

  • Offers are subject to the terms and validity periods stated with each promotion.
  • Some offers may apply only to selected products, orders, or payment methods.
  • Offers cannot be combined unless explicitly permitted.
  • Changes to or withdrawal of offers will be subject to applicable law and the terms communicated with the promotion.

9. Intellectual Property

Website content, including text, logos, graphics, product descriptions, photographs, and designs, belongs to RashiGuru or the relevant rights holders unless otherwise stated.

You may not reproduce, distribute, modify, publish, or commercially use this content without permission from the relevant rights holder, except where permitted by applicable law.

10. Third-Party Services

Our website may use third-party services such as payment gateways, courier companies, analytics providers, and social media platforms.

Your use of those services may be subject to their own terms and privacy policies.

RashiGuru is not responsible for the independent content or practices of third-party websites, except where applicable law provides otherwise.

11. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and share personal information.

Please review our Privacy Policy to understand how your information is handled.

12. Website Availability

We aim to keep our website accessible and functioning properly. However, temporary interruptions may occur due to maintenance, technical issues, security updates, or circumstances beyond our reasonable control.

We may update or modify website features and content as necessary, subject to applicable law.

13. Limitation of Liability

To the extent permitted by applicable law, RashiGuru is not responsible for indirect or consequential losses arising from the use of our website where such exclusions are legally permitted.

Nothing in these Terms & Conditions excludes or limits liability or consumer rights that cannot legally be excluded or limited under applicable law.

14. Changes to These Terms

We may revise these Terms & Conditions to reflect changes in our business, website functionality, services, or applicable laws.

Updated Terms will be published on this page with a revised “Last Updated” date.

15. Governing Law

These Terms & Conditions are governed by the laws applicable in India, subject to mandatory legal requirements and applicable consumer protection rights.

Any dispute will be handled in accordance with applicable Indian law. Nothing in these Terms removes any legal rights or remedies available to consumers.

16. Contact Information

For questions about these Terms & Conditions, please contact us:

Brand: RashiGuru

Website: https://rashiguru.store/

Email: rashiguru2024@gmail.com

Phone/WhatsApp: 7574978585

Business Address: 202 Saffron Icron, Opp. Senior Citizen Garden, Near Nirmali Ki Ketan, Mota Bazar, V.V. Nagar, Anand, Gujarat 388120, India.

For order-related enquiries, please include your order number when contacting us.