Shipping policy
At Rashiguru.store, we ensure fast, safe, and secure delivery of all your spiritual and crystal products. Every order is packed with care so your items reach you in perfect condition.
📦 Processing Time
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All orders are processed within 1–2 business days.
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Orders placed on weekends or public holidays will be processed on the next working day.
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Products like pyramids, raw crystals, frames, healing tools are carefully checked before dispatch.
🚚 Delivery Time
We ship across India using trusted courier partners.
Estimated delivery time:
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Metro Cities: 3–5 business days
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Non-Metro Cities: 4–7 business days
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Remote Areas: 6–8 business days
Shipping timelines may vary due to festivals, courier delays, or unforeseen circumstances.
💳 Cash on Delivery (COD)
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COD is available on most products.
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Some items such as high-value crystal frames, raw stones, and fragile items may require prepaid payment only.
📦 Order Tracking
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Once your order is shipped, you will receive a tracking link via SMS and email.
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You can track your package anytime until it reaches your doorstep.
🛡 Safe & Secure Packaging
We use:
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Thick bubble wrap
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Tamper-proof bags
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Protection layering for crystals and pyramids
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Special packaging for fragile products and frames
This ensures your crystal products arrive safely without energy damage or breakage.
❗ Incorrect Address or Failed Delivery
If the address is incomplete or incorrect:
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Courier returns the parcel back to us.
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We will contact you for re-shipping (extra fees may apply).
❌ Items Not Eligible for Shipping
We do not ship:
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Products restricted by local/state regulations
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Oversized fragile items where courier service is unavailable
🧿 Damages & Issues
Please inspect your order on delivery.
If the product is damaged, broken, or incorrect, contact us within 24 hours with unboxing photos/video at:
📩 contact@rashiguru.in
📞 +91-7574978585
We will resolve it immediately.